REINFORCED SANITARY MEASURES

We take action to protect you

#COVID-19 #CORONAVIRUS

LUXEXPO THE BOX TAKES MEASURES TO PROTECT YOU!

Attendance smoothing - Controlled access and counting
Redesigned organization of spaces - Wider aisles and stands
Dematerialization of tickets and brochures
Provision of hydroalcoholic gel
Increased disinfection rates

Reinforcement of staff at your service


We have the answers to all your questions

Does CovidCheck apply at this event? 

HOME EXPO is a  CovidCheck event, thus entry is reserved exclusively for people who have been vaccinated, recovered or tested negative (either by means of an on-site self-test or by means of a certified negative result). Children under 6 years of age are exempt from performing an on-site self-test or presenting a COVID-19 test certificate.


What do I have to be aware of when attending the event?

Please book your tickets online and download them to your phone to avoid queuing at the ticket office on site.

Please have your sanitary pass or certified test results at hand.


Which measures have been taken to ensure my own, my family's and my friends' health & safety?

We have developed a sanitary reference framework of 26 measures to protect all those who come to the HOME EXPO exhibition. The measures concern visitors, exhibitors and suppliers alike. The measures include counting and controlling access of people, rethinking the organisation of spaces, using digital solutions, providing hydroalcoholic gel, increasing the rate of disinfection, using the highest standards for air filtration, deploying and training additional staff and ensuring permanent consultation with the relevant authorities.


Despite your best efforts, I think I found a fault. Who should I report it to?

There will be various information points and additional staff on site to assist you throughout the exhibition. You can also contact us by e-mail (info@thebox.lu) or via our dedicated hotline at (00352) 4399-499. Your remarks will be forwarded directly to the hygiene representative of Luxexpo The Box.


Do I have to wear a mask when visiting the event?

If you have the CovidCheck, there is the obligation of wearing a mask and maintaining a physical distance.


Is there a limit to the limit to the number of people who can attend the trade fair?

The number of people present at any one time is limited to a maximum of 2000. In order to avoid queues, we have set up a reservation system for entrance tickets.


What are the rules to be respected at your food court?

There are no restrictions in the catering area.


What do you do to improve air quality?

The air renewal and filtration systems that we have equipped the building with allow a complete and constant purification and renewal of the ambient air in most spaces. We are committed to equipping the spaces with equipment that meets the highest possible standard. F9 filters are being deployed throughout the site to replace the F5 and F7 filters. We are also committed to setting our heating, ventilation and air conditioning (HVAC) installations to 100% fresh air to speed up the evacuation of stale air. In addition, ventilation rates have been implemented to complete the system.


Is there a possibility to get tested at the entrance?

A test area has been set up so that you can be tested on site.

Please note, however, that there is a charge for on-site testing and that queuing is likely to occur.


Are dogs allowed?

Service dogs are allowed. For pet dogs, access is at the discretion of the security staff, particularly with regard to cleanliness and dangerousness criteria. Their access is therefore possible, but not guaranteed.


Where can I get the latest information on the current health situation?

Do not trust unofficial sources! Instead, check the dedicated website of the Luxembourg government: https://coronavirus.gouvernement.lu/en.html


This FAQ section contains answers to the most frequently asked questions and will be updated regularly. Should you however not find the answer to your question, do not hesitate to contact us by e-mail or phone.


If you didn’t find the answer to your question, send us an email, and we will get back to you as soon as possible!

Do you want to exhibit at HOME EXPO 2020?

Ask to be contacted by our teams for more information ...

Do you want to take advantage of the unique exposure that HOME EXPO offers to promote your brand?

Be visible to exhibitors and trade show visitors with our sponsorship solutions. Ask our teams for information ...

Want to contact us?

Send us an email directly using the attached form. We will contact you as soon as possible.

Centre Des Congrés Luxembourg