We take action to protect you
Reinforcement of staff at your service
HOME EXPO is a CovidCheck event, thus entry is reserved exclusively for people who have been vaccinated, recovered or tested negative (either by means of an on-site self-test or by means of a certified negative result). Children under 6 years of age are exempt from performing an on-site self-test or presenting a COVID-19 test certificate.
Please book your tickets online and download them to your phone to avoid queuing at the ticket office on site.
Please have your sanitary pass or certified test results at hand.
We have developed a sanitary reference framework of 26 measures to protect all those who come to the HOME EXPO exhibition. The measures concern visitors, exhibitors and suppliers alike. The measures include counting and controlling access of people, rethinking the organisation of spaces, using digital solutions, providing hydroalcoholic gel, increasing the rate of disinfection, using the highest standards for air filtration, deploying and training additional staff and ensuring permanent consultation with the relevant authorities.
There will be various information points and additional staff on site to assist you throughout the exhibition. You can also contact us by e-mail (firstname.lastname@example.org) or via our dedicated hotline at (00352) 4399-499. Your remarks will be forwarded directly to the hygiene representative of Luxexpo The Box.
If you have the CovidCheck, there is the obligation of wearing a mask and maintaining a physical distance.
The number of people present at any one time is limited to a maximum of 2000. In order to avoid queues, we have set up a reservation system for entrance tickets.
There are no restrictions in the catering area.
The air renewal and filtration systems that we have equipped the building with allow a complete and constant purification and renewal of the ambient air in most spaces. We are committed to equipping the spaces with equipment that meets the highest possible standard. F9 filters are being deployed throughout the site to replace the F5 and F7 filters. We are also committed to setting our heating, ventilation and air conditioning (HVAC) installations to 100% fresh air to speed up the evacuation of stale air. In addition, ventilation rates have been implemented to complete the system.
A test area has been set up so that you can be tested on site.
Please note, however, that there is a charge for on-site testing and that queuing is likely to occur.
Service dogs are allowed. For pet dogs, access is at the discretion of the security staff, particularly with regard to cleanliness and dangerousness criteria. Their access is therefore possible, but not guaranteed.
This FAQ section contains answers to the most frequently asked questions and will be updated regularly. Should you however not find the answer to your question, do not hesitate to contact us by e-mail or phone.
If you didn’t find the answer to your question, send us an email, and we will get back to you as soon as possible!
Do you want to exhibit at HOME EXPO 2020?
Do you want to take advantage of the unique exposure that HOME EXPO offers to promote your brand?